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Frequently Asked Questions
Q. What file format and encoding rate will my downloads be? A. The music files offered for download are WAVs (studio masters), 320kbps and 192 kbps MP3 format providing great quality and flexibility. Q. I can't find a track that I want, what should I do? A. If you are looking for a specific title that is unavailable from our site please contact us so we can try to obtain it for you. info@trackitdown.net Q. Can I share my downloads with friends? A. No. Anyone found distributing, sharing or copying our MP3 files will have their account suspended and face prosecution by the relevant authorities. By paying the small download price you are supporting the artists and record labels, this enables them to keep providing new music. Piracy will not be tolerated. Q. How do I pay for my tracks via PayPal? A.
Q. I purchased the wrong track, can I get a refund? A. No. You should check the tracks listed in your basket before completing the payment process. Q. I run a record label, can I sell my music on Trackitdown.net? A. Please contact us with further information about your company and the music you release. Full details of who to contact can be found on the Contacts page of the website. Q. I'm an artist who owns the copyright on previously released material, can I sell my music on Trackitdown? A. Please contact us with further information about you and your music. info@trackitdown.net Q. I am an unsigned artist, can I sell my music on Trackitdown.net? A. We only accept tracks from established artists / labels. If you really think you have something special to offer please contact our Label Managers with full details about your music. Q. How do I get a Trackitdown MP3 player for my website or Myspace page? A. The Trackitdown player lets you create
a selection of tracks you can share with others. Browse the site and add tracks
to your playlist by clicking on these
icons, situated underneath each individual track description (see picture below): Once you have selected all the tracks you wish to add to your public playlist head to 'My Account' on the right-hand side of the page and select the tab 'Public Playlist' (see picture below), where you will see the contents of your playlist. Then simply copy and paste the html provided into any site you wish. This will embed a Trackitdown MP3 player with the selection of tracks you've chosen. Simple! 
The player is also generated in three sizes to suit your every need:
Q. How do I add tracks, artists and labels to my Facebook profile? A.You can now add links to Artist, Track and Label pages featured on Trackitdown to your Facebook profile! It will appear in the form of a Posted Link on your profile and you won't need to add any applications or any external software for it to appear - click once and it's done! To do this, please visit the individual page for the Artist, Track or Label you wish to add to your profile. In the example below, we've used the artist page for Tiesto: 
Simply click on the Facebook link to add this page to your profile – it's that simple! Users of other popular social bookmarking sites including Digg, Ma.gnolia, del.icio.us and StumbleUpon need not worry – we've catered for you as well. You will find these links on every single artist, track, label and news page on the Trackitdown site. Q. How can Trackitdown recommend me music based on my favourites and previous purchases? A.We've developed a recommendation system for Trackitdown which, frankly, we're extremely proud of. If you spend hours going through new release sections and only find one track that you're after, then this is the system which is going to benefit you greatly.
Select your favourite artists and record labels and add them to your individual profile by simply clicking on the "Add To My TID Favourites" button on each individual track, artist and label page. You will find this button just above the Bookmark links, as pictured below: 
Once this is done, the system will automatically recommend new tracks to you once new tracks become available from the artists, labels or tracks which you have saved. Accessing this list couldn't be easier. If new tracks are available, the following link will appear in the Log In panel: 
Click on "Recommended for you…" and you will be taken to a page containing recommendations based on your favourites, and on your previous purchases! The system automatically works out whether you've been buying tech trance, drum & bass or funky house (for example) and will provide a list of recommendations based on your order history. Want to remove a favourite? Click on "My Account" (as pictured above), select the "Favourites" tab and click the Delete button next to the favourites you wish to remove. You'll never need to tirelessly look through New Release sections ever again – we've just made your weekly shop that much easier. Q. What do the star symbols next to each track mean? A. This is part of Trackitdown's unique Rating System. Once you have registered and logged into Trackitdown, you will be able to give every track on the site a rating mark out of 5. Simply click on the number of stars you wish to give the track (1 = poor, 5 = excellent) and your rating will be saved and shared with all other users on Trackitdown. Q. What are HTML stickers and how can I create one for the tracks I like? A. You can now easily create HTML stickers (a custom-made image complete with a mini music player) for each track listed on the site for use on MySpace pages, Facebook profiles, websites, e-mails, e-mail signatures, e-flyers and anything else which accepts HTML (website) code! Simply load each individual track page (for example: http://www.trackitdown.net/genre/trance/track/478914.html) and click the "GET AN HTML STICKER FOR THIS TRACK" button, situated below the Play Now button. Here, you will see an example of what the sticker will look like and the generated code. Simply copy this generated code and paste it into whatever application you see fit! Below is an example of what this will look like:
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